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Refund & Return Policy ♡

At The Cute Company, we want you to love your cute little finds! We carefully select our products with you in mind, but we understand that sometimes things don't go as expected.

Fragile Items

Due to their delicate nature, all sales of fragile items are final. This includes glassware, ceramics, and other breakable products. We do not offer refunds or returns on these items, except where required by applicable law.

All Other Items

Refund and return requests for non-fragile items will be reviewed on a case-by-case basis. Approval is not guaranteed and will depend on the circumstances of each request.

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All return or refund requests must be submitted within 5 calendar days of purchase.

Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us with:

  • Your order number

  • A brief description of the issue

  • Clear photos of the item, where applicable

We will review your concern and work toward an appropriate resolution.

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