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Privacy Policy ♡
The Cute Company
Last Updated: November 4, 2026
At The Cute Company, we believe your personal information deserves just as much care as your cute little finds! 🎀
Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, make a purchase, or communicate with us.
By using our website, you acknowledge the practices described in this policy.
1. Who We Are
The Cute Company is a lifestyle and accessories business based in Nassau, The Bahamas. Our website is www.cutecobah.com and is operated through the Wix platform. For the purposes of applicable data-protection laws, The Cute Company is responsible for determining how customer information is collected and used in connection with our business.
2. Information We Collect
When you browse our website, place an order, or contact us, we may collect the following information:
Personal Information
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Full name
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Email address
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Telephone or WhatsApp number
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Pickup or delivery information
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Billing information, where applicable
Order Information
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Products purchased
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Order numbers
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Purchase history
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Payment status and transaction references
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Customer inquiries and communications
Website Information
Our website and service providers may automatically collect technical information, including:
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IP address
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Browser and device information
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Website activity and pages visited
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Cookies and similar technologies
We only seek to collect information that is reasonably necessary for our business operations.
3. How We Use Your Information
Your personal information may be used to:
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Process and fulfill your orders.
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Confirm payments and purchases.
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Coordinate pickups and deliveries.
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Communicate order updates through WhatsApp, email, or telephone.
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Respond to questions, concerns, and customer service requests.
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Manage refunds and returns.
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Improve our website and shopping experience.
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Maintain business records and comply with legal obligations.
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Send promotional messages or updates where you have agreed to receive them or where otherwise permitted by law.
We will not use your information for purposes incompatible with those described in this policy unless permitted or required by law.
4. Payments & Financial Information
Payments may be made using the methods available at checkout or communicated through our official business channels. For bank transfers, we may request proof of payment to verify your transaction. Payment information is used for order confirmation, reconciliation, and recordkeeping. Where third-party payment providers are used, payment details may be processed according to their own privacy and security policies. We do not request that customers send their banking passwords, PINs, or other sensitive login credentials.
5. WhatsApp & Customer Communication
We use WhatsApp as one of our primary customer communication channels. We may contact you through WhatsApp to:
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Confirm orders.
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Arrange pickup or delivery.
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Provide order status updates.
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Answer product inquiries.
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Resolve customer service concerns.
Marketing messages will only be sent where permitted by applicable law. You may request to stop receiving promotional communications at any time by messaging us directly. Please note that WhatsApp is operated by a third-party provider and is subject to its own privacy practices.
6. How We Store & Protect Your Information
Our website is hosted on the Wix platform, which provides the infrastructure used to operate our online store. Customer information may be stored through Wix databases, website applications, and other service providers used for business operations. We take reasonable steps to protect personal information against unauthorized access, misuse, disclosure, alteration, or loss. Access to customer information is limited to individuals who require it for legitimate business purposes. While we take reasonable precautions, no online system can guarantee absolute security.
7. Sharing Your Information
We respect your privacy and do not sell customer contact information or order records to third parties for their independent marketing purposes. We may share information when reasonably necessary with:
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Website hosting and e-commerce service providers.
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Payment processors and financial institutions.
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Delivery personnel responsible for fulfilling orders.
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Technology and communication service providers.
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Government authorities or other parties where legally required.
Only information reasonably necessary for the relevant purpose will be shared. Third-party service providers may maintain their own privacy policies.
8. Cookies & Website Analytics
Our website may use cookies and similar technologies to improve functionality and understand how visitors interact with our store. These technologies may be used to:
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Maintain website security.
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Support shopping cart and checkout functionality.
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Remember website preferences.
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Monitor website performance.
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Understand visitor activity and improve the shopping experience.
Some cookies are necessary for the website to function, while others may support analytics or marketing where enabled. You may manage cookies through your browser settings and any cookie preferences available on our website. Disabling certain cookies may affect website functionality.
9. Marketing & Promotional Messages
From time to time, we may share information about new product drops, special promotions, discounts, and exciting updates from The Cute Company. Where consent is required, we will obtain it before sending promotional communications. You may unsubscribe or opt out of marketing communications at any time by following the provided instructions or contacting us directly. Opting out of promotional messages will not prevent us from sending essential communications about your orders.
10. Your Privacy Rights
Under applicable data-protection laws, including the Data Protection (Privacy of Personal Information) Act, 2003 of The Bahamas, you may have rights concerning your personal information.
Subject to applicable legal requirements, you may request to:
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Access personal information we hold about you.
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Correct inaccurate or outdated information.
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Request the deletion of information where appropriate.
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Object to certain uses of your information.
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Withdraw consent where processing depends on your consent.
We may need to verify your identity before fulfilling a request. Some information may need to be retained to comply with legal, accounting, or business recordkeeping obligations. To submit a privacy-related request, please contact us through our official business communication channels.
11. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary to fulfill the purposes outlined in this policy, including:
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Processing and documenting orders.
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Providing customer support.
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Managing returns and disputes.
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Meeting accounting, tax, and other legal obligations.
When information is no longer required, we will take reasonable steps to delete it securely or anonymize it, subject to applicable retention requirements.
12. Third-Party Websites & Services
Our website may contain links to third-party websites, social media platforms, and external services. These may include Instagram, WhatsApp, and payment service providers. The Cute Company is not responsible for the privacy practices of independently operated third-party websites. We encourage customers to review their privacy policies before providing personal information.
13. International Data Processing
Some technology providers supporting our website and business operations may process or store information outside The Bahamas. Where international data processing occurs, we will take appropriate steps to ensure that personal information is handled in accordance with applicable data-protection requirements.
14. Children's Privacy
Our website is intended for general shopping audiences and is not specifically directed toward children. We do not knowingly collect personal information directly from children in circumstances prohibited by applicable law. If we become aware that personal information has been collected improperly, we will take appropriate steps to address the matter.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business operations, website features, or legal requirements. Any updates will be published on this page with a revised effective date. We encourage customers to review this policy periodically.
Contact Us ♡
Have a question about your order, our products, or our store policies? We're always happy to help!
The Cute Company
Website: www.cutecobah.com
Location: Nassau, The Bahamas
Customer Support: Through our official WhatsApp business channel.
For privacy-related requests, please contact us through our official website or business communication channels. Your trust means everything to us. Thank you for supporting our small business and allowing us to make your everyday a little cuter!
The Cute Company
Ordinary could never… 🎀